Below you will find our return and shipping policy. PAUL MADDEN ANTIQUES 16 Jarves Street, P.O. Box 729 Sandwich, Ma. 02563-0729 E-mail PHM@PaulMaddenAntiques.com 508-888-6434, 508-888-6886 Toll Free 888-888-1938 FAX 508-888-2824 PHM@PaulMaddenAntiques.com phm@paulmaddenantiques.com Return Policy: We guarantee total satisfaction. If for any reason you wish to return your order, please do so within 10 days after receiving the merchandise. Any returns after that date will be subject to our discretion. Please contact us prior to sending back any returns. Contact Information: E-mail PHM@PaulMaddenAntiques.com Toll Free 888-888-1938 Shipping Policy: Customer service is a priority at PaulMaddenAntiques.com. The following policies apply to all orders placed through our website: We can ship to virtually any address in the world. The shipping price for orders shipped outside the United States will be quoted after the order is placed, or you can contact us before placing an order for an official quote. We provide free shipping within the continental United States for all products purchased. Antique Scrimshaw cannot be shipped outside the United States. All items are shipped with full insurance. We reserve the right to rescind our policy of shipping or free shipping due to weight, size, and fragileness when appropriate.